Frequently Asked Questions

We offer a variety of nutrition-focused food products and dietary supplements designed to support active lifestyles, fitness goals, and overall wellness.

Most of our products are intended to be consumed as part of a balanced diet and healthy lifestyle. Please follow the serving recommendations provided on the product packaging.

Yes. Our products are designed to support a range of fitness and wellness goals, including active lifestyles, muscle maintenance, energy support, and balanced nutrition.

Detailed ingredient lists, nutritional values, serving sizes, and allergen information are available on each product page and product label.

Yes. We prioritize quality and work with trusted manufacturing partners that follow applicable quality and safety standards.

Many of our products are suitable for vegetarians. Please refer to the product description and ingredient list for specific details.

Some products may contain or be manufactured in facilities that process common allergens such as peanuts, milk, soy, tree nuts, or gluten. Please review the allergen information provided on the product page and packaging.

Most of our products are suitable for children, while others are formulated for adults. We recommend consulting a healthcare professional before introducing any nutrition or supplement product to a child's diet.

If you are pregnant, breastfeeding, taking medication, or have any medical condition, please consult a healthcare professional before consuming any supplement or nutrition product.

No. Supplements are intended to complement a balanced diet and healthy lifestyle and should not be used as a replacement for proper nutrition.

Always follow the usage instructions provided on the product packaging or product page.

Individual nutritional requirements vary. If you are considering using multiple supplements simultaneously, consult a healthcare professional for personalized guidance.

Results vary depending on factors such as diet, exercise, consistency, lifestyle, and individual body composition. Individual results may differ. We do not guarantee a specific timeframe for seeing results.

No. Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated and permitted by applicable regulations.

Simply visit the product page of the item you wish to purchase, click the 'BUY NOW' button, complete the checkout form with your name, phone number, email address, and delivery address, and complete the payment process.

No. You can place an order without creating an account.

You will need to provide your name, phone number, email address, and delivery address to complete your purchase.

We accept secure online payments through Razorpay, including UPI, debit cards, credit cards, net banking, and other payment options supported by Razorpay.

Yes. All payments are processed securely through Razorpay using industry-standard encryption and security measures.

Yes, all displayed prices are inclusive of applicable taxes.

Yes, orders can only be modified or canceled before they are processed for shipment. If you want to cancel your order, please contact customer support as soon as possible. Our team will definitely assist you.

Yes. Once your payment is successfully completed, you will receive an order confirmation through email/phone call immediately.

Please check your spam or junk folder first. If you still have not received confirmation, contact our customer support team for assistance.

Please contact customer support immediately. We will attempt to update the address if the order has not yet been processed or shipped.

We currently ship across locations serviced by our delivery partners within India.

Delivery timelines may vary depending on your location, courier partner availability, and other logistical factors.

Once you place the order, you can track its status by visiting our 'My Orders' page. Its tracking details will also be shared with you through the contact information provided during checkout.

Free shipping eligibility may vary based on promotional offers, order value, and delivery location. Any applicable offers will be displayed on the website.

Occasionally, delays may occur due to courier issues, weather conditions, public holidays, or other unforeseen circumstances. We appreciate your patience — please contact our customer support team and we will assist you in tracking your shipment.

Please record a video while opening the package. If you find it damaged, contact customer support within 7 days of delivery and provide clear video/photographs of the damaged product and packaging. We will help you with a full refund or free replacement.

Our delivery partners typically attempt re-delivery or contact you using the details provided during checkout. If you are unavailable during the reattempt, your package will be returned to us and marked as 'Delivery Rejected'. Delivery policies may vary by courier partner.

As our peanut butter is a food product, it is non-returnable and non-exchangeable once delivered due to safety and hygiene reasons. However If you receive a product that is damaged during transit/Leaking or broken/Expired/Incorrect (wrong product delivered), OR any quality-related issue with the product. Please contact us within 7 days of delivery.

To help us resolve the issue quickly, kindly share: Your order number, Clear photos of the product and packaging, A short video, if applicable. Our team will carefully review the information provided. If the issue is found to be genuine, we will offer an appropriate resolution, which may include a replacement or a refund at our discretion.

Please note that:

Products should not be discarded until our support team completes the review.

Refunds or replacements are provided only after verification of the reported issue.

We do not offer returns or exchanges for reasons such as change of mind, taste preference, or ordering the wrong product.

For hygiene and safety reasons, change-of-mind returns are generally not accepted for consumable products.

If you receive an incorrect product, please contact us within 7 days of delivery. After verification, we will arrange an appropriate resolution.

Please record a video while opening the package. If your product arrives damaged, contact customer support within 7 days and provide video/photographs of the product and packaging for review.

You can contact our customer support team with your order details and supporting evidence, such as photographs, if applicable.

Once approved, refunds are typically credited to the original payment method within 5–7 business days.

Approved refunds are generally issued to the original payment method used during purchase.

Shipping charge refunds are reviewed on a case-by-case basis depending on the circumstances of the request.

You can reach our support team using the contact details provided on our Contact Us page.

Our customer support team is available 7 days a week from 9:00 AM to 5:00 PM.

Absolutely. We are happy to answer your questions before you make a purchase.

We welcome customer feedback. You can submit your suggestions, reviews, or concerns through the feedback option available on our homepage.

For feedback you can also Click Here

If you frequently shop on our website, our team will notify you directly about exclusive offers and new products. We also feature our latest updates on our homepage, so be sure to keep visiting Bunofeed.

Yes, you will receive the exact product in the same packaging as shown on our website. We make every effort to display our products as accurately as possible. However, the visuals/images shown on our product labels are for illustration purposes only and do not represent the actual product inside the jar or packet.

Yes. We may update product formulations, ingredients, packaging, or labeling from time to time. Please refer to the product received for the most current information.

Our Shipping Policy, Refund Policy, Privacy Policy, and Terms & Conditions can be accessed through the links provided in the website footer.